Where can I get information about my application?

All relevant information about your application can be found in your personal account on our website.

In addition, immediately after completing the application, an email with its details and current status is sent to the email address you specified.

If you still have any questions or you haven't found the information you need, please contact our support team in any convenient way. We are always ready to help and provide all the necessary information on your application.

The status of my application is "Successful", but I have not received the funds. What to do?

In such a situation, first of all, we recommend:

1. Check the specified banking details to make sure that you have entered the correct information to receive the funds.
2. If the details are correct and the funds have not been received, please contact our support team. We will help you find out the reason for the delay and suggest further steps.

Possible reasons for the delay:

• A bank transfer can be processed from a few minutes to several hours, depending on the operating regulations of a particular bank.
• Cryptocurrency transfers may be delayed due to high network load or a long wait for transaction confirmations on the blockchain.

We are always ready to help you and do our best to ensure that your funds are delivered as soon as possible.