FREQUENTLY ASKED QUESTION

The most popular questions about working with our exchange service.If you couldn"t find the answer to your question question, please contact us.
Which blockchain network should I choose when creating an application?

Which blockchain network should I choose when creating an application?

What should I do if I have paid the application, but have not received the payment?

What should I do if I have paid the application, but have not received the payment?

What should I do if I provided incorrect details for receiving funds?

What should I do if I provided incorrect details for receiving funds?

Where can I get information about my application?

Where can I get information about my application?

What is a transaction hash (TxID)?

What is a transaction hash (TxID)?

What is a Memo/Tag and why specify it?

What is a Memo/Tag and why specify it?

I want to cooperate on an ongoing basis. Where to apply?

I want to cooperate on an ongoing basis. Where to apply?

What should I do if I forgot my account password?

What should I do if I forgot my account password?