FREQUENTLY ASKED QUESTION
The most popular questions about working with our exchange service.If you couldn"t find the answer to your question question, please contact us.
What should I do if I have paid the application, but have not received the payment?
What should I do if I have paid the application, but have not received the payment?
What should I do if I provided incorrect details for receiving funds?
What should I do if I provided incorrect details for receiving funds?
Where can I get information about my application?
Where can I get information about my application?
What is a transaction hash (TxID)?
What is a transaction hash (TxID)?
What is a Memo/Tag and why specify it?
What is a Memo/Tag and why specify it?
I want to cooperate on an ongoing basis. Where to apply?
I want to cooperate on an ongoing basis. Where to apply?
What should I do if I forgot my account password?
What should I do if I forgot my account password?
Why did the amount to be paid change during the exchange process?
Why did the amount to be paid change during the exchange process?